Pri­va­cy Policy

1. Introduction

Thank you for vis­it­ing our web­site. We take data pro­tec­tion very seri­ous­ly and strive to pro­tect your per­son­al data with­in the frame­work of our web­site offer.

With­in the mean­ing of the Gen­er­al Data Pro­tec­tion Reg­u­la­tion (GDPR) we define per­son­al data as all data relat­ing to the per­son­al and fac­tu­al cir­cum­stances of a nat­ur­al per­son. Per­son­al data col­lect­ed on our web­site is used exclu­sive­ly for our own purposes.

2. Data protection contact

Respon­si­ble for the data pro­cess­ing with­in the mean­ing of Art. 4 No. 7 GDPR is

Solar­na­tive GmbH

Am Holzweg 26

65830 Krif­tel

E‑Mail Adresse: j.mattheis@solarnative.com

Tele­fon­num­mer: +49 172/ 1815519

 

You can reach our data pro­tec­tion offi­cer at

Herr Peter Mühlemeier

SICODA GmbH

Rochusstraße 198

53123 Bonn

Tel.: 0228 28614060

E‑Mail: datenschutz@solarnative.com

3. Legal basis

The legal basis for our data pro­cess­ing with­in the EU Gen­er­al Data Pro­tec­tion Reg­u­la­tion results from Art. 6 GDPR.

Con­sent: If your con­sent for pro­cess­ing oper­a­tions of per­son­al data has been obtained, Art. 6 para. 1 lit. a) GDPR is the legal basis for data pro­cess­ing. Con­sent giv­en can be revoked with effect for the future at any time.

Con­tract: If data has been col­lect­ed for the per­for­mance of a con­tract to which you are a par­ty, the legal basis is Art. 6 para lit. 1 b) GDPR. This also applies to pro­cess­ing oper­a­tions that are nec­es­sary for the per­for­mance of pre-con­trac­tu­al measures.

Statu­to­ry duty: If the pro­cess­ing of data is nec­es­sary for the ful­fil­ment of a statu­to­ry duty to which our com­pa­ny is sub­ject, Art. 6 para. 1 lit. c) GDPR serves as the legal basis.

Vital inter­ests: If your or anoth­er nat­ur­al person’s vital inter­ests make the pro­cess­ing of data nec­es­sary, Art. 6 para. 1 lit. d) GDPR is the legal basis.

Legit­i­mate inter­est: If the pro­cess­ing is nec­es­sary to pro­tect a legit­i­mate inter­est of our com­pa­ny or a third par­ty and if the inter­ests, fun­da­men­tal rights and free­doms of the data sub­ject do not out­weigh the first men­tioned inter­est, Art. 6 para. 1 lit. f) GDPR serves as legal basis for the pro­cess­ing. Our company’s legit­i­mate inter­est con­sists in car­ry­ing out our busi­ness activities.

Employ­ment rela­tion­ship: Accord­ing to Art. 88 GDPR in con­junc­tion with sec­tion 26 of the Fed­er­al Data Pro­tec­tion Act (BDSG), per­son­al data of employ­ees shall be processed for the pur­pos­es of the employ­ment rela­tion­ship if it is nec­es­sary for the estab­lish­ment of an employ­ment, its imple­men­ta­tion or ter­mi­na­tion or for the exer­cise or ful­fil­ment of the right and oblig­a­tions of the employee’s rep­re­sen­ta­tion of inter­ests result­ing from a law or col­lec­tive agree­ment, a com­pa­ny agree­ment or a ser­vice agreement.

4. Data subject rights

With­in the con­text of us pro­cess­ing data, your per­son­al data will be processed. Towards our com­pa­ny, you are enti­tled to the rights giv­en in the third chap­ter of the GDPR.

You have

  • the right to request infor­ma­tion about your per­son­al data processed by us to the extent spec­i­fied in 15 GDPR;

 

  • the right to request the cor­rec­tion of incor­rect or incom­plete per­son­al data stored by us with­out delay accord­ing to 16 GDPR;

 

  • the right to request the dele­tion of your per­son­al data stored by us in accor­dance with 17 GDPR, unless fur­ther pro­cess­ing is nec­es­sary to exer­cise the right to free­dom of expres­sion and infor­ma­tion; to com­ply with legal oblig­a­tions; for rea­sons of pub­lic inter­est or to assert, exer­cise or defend legal claims;

 

  • the right to demand the restric­tion of the pro­cess­ing of your per­son­al data accord­ing to 18 GDPR if you deny the accu­ra­cy of the data; the pro­cess­ing is ille­gal but you object its era­sure; we no longer require the data but you need it for the asser­tion, exer­cise or defense of legal claims; or you object­ed to the pro­cess­ing in accor­dance with Art. 21 GDPR;

 

  • the right to receive the per­son­al data that you have pro­vid­ed for us in a struc­tured, com­mon and machine-read­able for­mat or to request its trans­fer to anoth­er con­troller accord­ing to 20 GDPR;

 

  • the right to object to the pro­cess­ing of per­son­al data con­cern­ing you accord­ing to 21 GDPR if the pro­cess­ing is based on a legit­i­mate interest;

 

  • the right to com­plain to a super­vi­so­ry author­i­ty accord­ing to 77 GDPR. As a rule, you can con­tact the super­vi­so­ry author­i­ty locat­ed at your place of res­i­dence, work­place or our com­pa­ny head­quar­ters for this purpose.

 

5. Website Hosting

Our web­site is host­ed on the serv­er of a host­ing provider in the Fed­er­al Repub­lic of Ger­many. The per­son­al data processed by us and described in detail below are stored on this serv­er. Our sys­tems are con­sis­tent­ly encrypt­ed using state-of-the-art tech­nol­o­gy. Strict­ly speak­ing, access by the host­ing provider to per­son­al data should there­fore hard­ly be pos­si­ble. Nev­er­the­less, as a pure­ly pre­cau­tion­ary mea­sure, we have con­clud­ed an data pro­cess­ing agree­ment with the host­ing provider.

6. Web server logs

With­in the con­text of the use of our inter­net offer, the con­nec­tion infor­ma­tion is stored in the serv­er log files.

Such infor­ma­tion includes:

  • IP address of the call­ing system
  • brows­er infor­ma­tion such as oper­at­ing sys­tem used and screen resolution
  • web page accessed
  • orig­i­nal website
  • time of the call

The web serv­er logs are processed exclu­sive­ly for secu­ri­ty pur­pos­es. The legal basis for this pro­cess­ing is Art. 6 para. 1 lit f) GDPR, the legit­i­mate inter­est of the per­son responsible.

We only use the log data for sta­tis­ti­cal eval­u­a­tions for the pur­pose of the oper­a­tion, secu­ri­ty and opti­miza­tion of the offer. How­ev­er, we reserve the right to sub­se­quent­ly check the log data if there is a jus­ti­fied sus­pi­cion of unlaw­ful use due to con­crete indications.

7. Contact form

You have the option of send­ing any data to us using the con­tact forms on our web­site. The data is for­ward­ed by our web serv­er to our company’s email inbox.

At the time the mes­sage is sent, the fol­low­ing data is also stored:

  • Your IP address
  • Date and time the mes­sage was sent

Please note that com­mu­ni­ca­tion via the con­tact form is not encrypt­ed. In your own inter­est, please use a secure com­mu­ni­ca­tion chan­nel for con­fi­den­tial com­mu­ni­ca­tion. Alter­na­tive­ly, you can con­tact us via one of the email address­es provided.

By send­ing your mes­sage, you agree that we may process your per­son­al data to process your con­tact request. You can object to the pro­cess­ing at any time and with­out giv­ing rea­sons. Please note, how­ev­er, that if you revoke your con­sent, we will no longer be able to process your con­tact request.

The legal basis for the pro­cess­ing of your per­son­al data is your con­sent in accor­dance with Arti­cle 6 para. 1 lit. a) GDPR, pro­vid­ed it is a con­tact request.

If con­tact is made in con­nec­tion with the ini­ti­a­tion or exe­cu­tion of a con­tract, the legal basis is Art. 6 para. 1 lit. b) GDPR.

8. Newsletter & Newsletter tracking

 

If you have entered your email address receive our newslet­ter, we will use the data to send you infor­ma­tion in accor­dance with the newslet­ter registration.

We col­lect the fol­low­ing data when reg­is­ter­ing for the newsletter:

  • First name
  • Last name
  • Email
  • Coun­try
  • Inter­est group

When you reg­is­ter for the newslet­ter, we also save your IP address and the date of reg­is­tra­tion. This stor­age serves sole­ly as proof in the event that a third par­ty mis­us­es an email address and reg­is­ters to receive the newslet­ter with­out the knowl­edge of the autho­rized person.

You will only receive our newslet­ter if you click on the con­fir­ma­tion link sent to the email address you pro­vid­ed as part of your reg­is­tra­tion and con­firm your registration.

You can unsub­scribe from the newslet­ter at any time by click­ing on the unsub­scribe link con­tained in every newslet­ter email.

We also oper­ate so-called newslet­ter track­ing. This means that we record the fol­low­ing events:

  • Infor­ma­tion about whether the newslet­ter was opened or not
  • Infor­ma­tion about whether and which links were opened in the newsletter

The legal basis for the pro­cess­ing of your per­son­al data as part of the newslet­ter and newslet­ter track­ing is your con­sent in accor­dance with Arti­cle 6 para. 1 lit. a) GDPR.

9. Social Media pages

Our com­pa­ny is also present on social media. Below you will find infor­ma­tion on the pro­cess­ing of your per­son­al data when you vis­it one of our social media pages.

9.1. Facebook

As part of our social media activ­i­ties, we main­tain a Face­book page. For the col­lec­tion of per­son­al data on this Face­book page, we are joint­ly respon­si­ble with Meta Plat­forms Ire­land Lim­it­ed (“Meta”), 4 Grand Canal Square, Grand Canal Har­bour, Dublin 2, Ireland.

To pro­vide the Face­book page, Meta process­es per­son­al data of vis­i­tors to the page. This pro­cess­ing is done sole­ly by Meta. There­fore, Meta is sole­ly respon­si­ble for this pro­cess­ing of per­son­al data with­in the mean­ing of the GDPR. In this con­text, Meta process­es, among oth­er things, data that is col­lect­ed each time the site is used. This includes data about users’ user IDs, the type of con­tent that users access, inter­ac­tions with the site, infor­ma­tion about the con­tent and pages used. Fur­ther descrip­tions of the per­son­al data processed are pro­vid­ed by Meta at: https://www.facebook.com/privacy/policy/.

Web­site vis­i­tors can object to cer­tain data pro­cess­ing by Meta. The objec­tion options can be found at https://www.facebook.com/privacy/guide/ads.

As far as we process the per­son­al data col­lect­ed via our Face­book page, this is done using the data pro­vid­ed by Meta. Meta pro­vides us with sta­tis­tics for our site in the form of “page insights” in an anony­mous form, with the help of which we can gain insights into the use of our Face­book offer­ing. We have con­clud­ed a sep­a­rate agree­ment with Meta for this pur­pose, which can be viewed at https://www.facebook.com/legal/terms/page_controller_addendum.

This agree­ment also reg­u­lates which secu­ri­ty pre­cau­tions have been tak­en by Meta and that users can con­tact Meta direct­ly with ques­tions regard­ing the rights of those affect­ed under the Third Chap­ter of the GDPR (e.g. infor­ma­tion and dele­tion). The rights of those affect­ed (in par­tic­u­lar the rights to infor­ma­tion, dele­tion and right to be for­got­ten, objec­tion and com­plaint to the respon­si­ble super­vi­so­ry author­i­ty) are not restrict­ed by the agree­ment between us and Meta. These can be assert­ed against us as well as against Meta. Fur­ther infor­ma­tion about this data pro­cess­ing can be found at: https://www.facebook.com/legal/terms/information_about_page_insights_data.

This pro­cess­ing of per­son­al data serves our legit­i­mate inter­est in com­mu­ni­cat­ing via the media Face­book and opti­miz­ing our offer­ing on these media. The legal basis for this pro­cess­ing is our over­rid­ing legit­i­mate inter­est in this pro­cess­ing in accor­dance with Arti­cle 6 para. 1 lit. f) GDPR.

We express­ly point out that, in accor­dance with the Face­book data pro­tec­tion reg­u­la­tions, per­son­al data of users of our Face­book page is also stored in the USA or oth­er third coun­tries, i.e. out­side the Euro­pean Union and there­fore out­side the scope of pro­tec­tion of the GDPR. Meta guar­an­tees that the pro­cess­ing of per­son­al data of vis­i­tors to our Face­book page will be processed in accor­dance with the require­ments for third coun­try trans­fer in accor­dance with Arti­cle 44 ff of the GDPR. By vis­it­ing our Face­book page, you agree to the cor­re­spond­ing pro­cess­ing of your per­son­al data.

9.2. Instagram

As part of our social media activ­i­ties, we main­tain an Insta­gram page. For the col­lec­tion of per­son­al data on the Insta­gram page, we are joint­ly respon­si­ble with Meta Plat­forms Ire­land Lim­it­ed (“Meta”), 4 Grand Canal Square, Grand Canal Har­bour, Dublin 2, Ireland.

To pro­vide this site, Meta process­es per­son­al data of vis­i­tors to the Insta­gram site. Pro­cess­ing is car­ried out sole­ly by Meta. Meta is there­fore the sole respon­si­ble par­ty for this pro­cess­ing. In this con­text, Meta process­es, among oth­er things, data that is col­lect­ed each time the site is used. This includes data about users’ user IDs, the type of con­tent that users access, inter­ac­tions with the site, infor­ma­tion about the con­tent and pages used. Fur­ther descrip­tions of the per­son­al data processed can be found at: https://privacycenter.instagram.com/policy/?entry_point=ig_help_center_data_policy_redirect.

Web­site vis­i­tors can object to cer­tain data pro­cess­ing by Meta. The objec­tion options can be found at: https://help.instagram.com/284802804971822.

As far as we process per­son­al data col­lect­ed via our Insta­gram page, this is done using the data pro­vid­ed by Meta. Meta pro­vides us with sta­tis­tics for our site in the form of “Insta­gram Insights” in an anony­mous form, with the help of which we can gain insights into the use of our Insta­gram offer­ing. We have con­clud­ed a sep­a­rate agree­ment with Meta for this pur­pose, which can be accessed at https://www.facebook.com/legal/terms/page_controller_addendum.

This agree­ment also reg­u­lates which secu­ri­ty pre­cau­tions have been tak­en by Meta and that users can con­tact Meta direct­ly with ques­tions regard­ing the rights of those affect­ed under the Third Chap­ter of the GDPR (e.g. infor­ma­tion and dele­tion). The rights of those affect­ed (in par­tic­u­lar the rights to infor­ma­tion, dele­tion and right to be for­got­ten, objec­tion and com­plaint to the respon­si­ble super­vi­so­ry author­i­ty) are not restrict­ed by the agree­ment between us and Meta. These can be assert­ed against us as well as against Meta. Fur­ther infor­ma­tion about this data pro­cess­ing can be found at https://help.instagram.com/788388387972460.

This pro­cess­ing of per­son­al data serves our legit­i­mate inter­est in com­mu­ni­cat­ing via the Insta­gram medi­um and opti­miz­ing our offer­ing on this medi­um. The legal basis for this pro­cess­ing is our over­rid­ing legit­i­mate inter­est in this pro­cess­ing in accor­dance with Arti­cle 6 para. 1 lit. f) GDPR.

We express­ly point out that, in accor­dance with the Insta­gram data pro­tec­tion reg­u­la­tions, per­son­al data of users of our Insta­gram page is also stored in the USA or oth­er third coun­tries, i.e. out­side the Euro­pean Union and there­fore out­side the scope of pro­tec­tion of the GDPR. Meta guar­an­tees that the pro­cess­ing of per­son­al data of vis­i­tors to our Insta­gram page will be processed in accor­dance with the require­ments for third coun­try trans­fer in accor­dance with Arti­cle 44 ff of the GDPR. By vis­it­ing our Insta­gram page, you agree to the cor­re­spond­ing pro­cess­ing of your per­son­al data.

9.3. LinkedIn

We use the ser­vices of LinkedIn Ire­land Unlim­it­ed Com­pa­ny (“LinkedIn”), Wilton Plaza, Wilton Place, Dublin 2, Ire­land to present our com­pa­ny and to search for new employees.

If you vis­it our LinkedIn page and respond to our con­tent, your per­son­al data such as your user­name, the con­tent you pub­lish on LinkedIn and your reac­tions to our company’s con­tent may be processed by us in such a way that we respond to it or men­tion your account or con­tent in any con­tent we publish.

Users can object to cer­tain data pro­cess­ing by LinkedIn. You can find the objec­tion options here: https://www.linkedin.com/help/linkedin/answer/93516/widerstimm-gegen-die-datenrechner-einsperrung-der-datenrechner?lang=de

LinkedIn acts as a proces­sor with regard to the data col­lect­ed as part of our job offers. In this regard, we have con­clud­ed an agree­ment in accor­dance with Art. 28 GDPR.

LinkedIn pro­vides us with sta­tis­tics for our site in the form of com­pa­ny page ana­lyzes in an anonymized form, with the help of which we can gain insights into the per­for­mance of our com­pa­ny page through usage. To do this, LinkedIn process­es the data you share with LinkedIn when you vis­it, fol­low or inter­act with our site. We have con­clud­ed a sep­a­rate agree­ment with LinkedIn for this pur­pose, which can be accessed at https://legal.linkedin.com/pages-joint-controller-addendum. LinkedIn has agreed to assume respon­si­bil­i­ty for this pro­cess­ing and assumes the oblig­a­tions regard­ing ensur­ing the rights of those affect­ed. You can find more infor­ma­tion about this pro­cess­ing here: https://www.linkedin.com/help/linkedin/answer/a547077/linkedin-page-analytics-overview?lang=de.

This pro­cess­ing of per­son­al data serves our legit­i­mate inter­est in com­mu­ni­cat­ing via the LinkedIn medi­um and opti­miz­ing our offer­ing on this medi­um. The legal basis for this pro­cess­ing is our over­rid­ing legit­i­mate inter­est in this pro­cess­ing in accor­dance with Arti­cle 6 para. 1 lit. f) GDPR.

LinkedIn is respon­si­ble for the fur­ther pro­cess­ing of per­son­al data when using LinkedIn.

LinkedIn process­es, among oth­er things, the data you vol­un­tar­i­ly pro­vide when using your LinkedIn account, such as your name, user name, email address and tele­phone number.

If you pub­lish and share con­tent on LinkedIn, LinkedIn can eval­u­ate it to find out which top­ics you are inter­est­ed in and to send you infor­ma­tion about sim­i­lar con­tent and advertising.

In addi­tion, LinkedIn also col­lects so-called log data such as your IP address, your brows­er type, the oper­at­ing sys­tem you use, infor­ma­tion about the web­site you pre­vi­ous­ly accessed and the pages you accessed, your loca­tion, your mobile phone provider, and the device you use , the search terms you use and cook­ie infor­ma­tion. Please note that this data will be processed by LinkedIn even if you do not have a LinkedIn account.

If you have a LinkedIn account, you may have the option to restrict the pro­cess­ing of your per­son­al data by LinkedIn as part of the set­tings for your LinkedIn account.

We have no knowl­edge of and no influ­ence on the scope and type of data pro­cess­ing or the fur­ther pro­cess­ing and use of your per­son­al data by LinkedIn.

Fur­ther infor­ma­tion on data pro­cess­ing by LinkedIn can be found at: https://de.linkedin.com/legal/privacy-policy.

We express­ly point out that when using LinkedIn, per­son­al data may be trans­ferred to a coun­try out­side the EU/EEA (a so-called third coun­try) in which the lev­el of pro­tec­tion of the GDPR with regard to per­son­al data is not guaranteed.

10. Cookies

This web­site and all of its sub­pages use cook­ies and oth­er com­pa­ra­ble track­ing tech­nolo­gies, such as track­ing pix­els or Local Stroage Objects (LSO).

Cook­ies are text files that are stored on your device. Cook­ies can be read, trans­ferred and changed by the web­site when the web­site is accessed.

We use both so-called “first-par­ty cook­ies”, i.e. cook­ies that are con­trolled by the com­pa­ny that oper­ates the domain on which the cook­ies are set, and so-called “third-par­ty cook­ies”. The lat­ter are con­trolled by third par­ties and help us to ana­lyze the impact of our web­site con­tent and the inter­ests of our vis­i­tors, to mea­sure the per­for­mance of our web­site or to dis­play tai­lored adver­tis­ing and oth­er con­tent on our or oth­er websites.

Most of the cook­ies we use are so-called “ses­sion cook­ies”. They are auto­mat­i­cal­ly delet­ed at the end of your vis­it or brows­er ses­sion (so-called tran­sient cook­ies). Oth­er cook­ies remain stored on your device for a spec­i­fied peri­od of time or until you delete them (so-called per­sis­tent cook­ies). These cook­ies enable us to rec­og­nize your brows­er the next time you vis­it. We only use cook­ies with ran­dom, pseu­do­ny­mous iden­ti­fi­ca­tion num­bers. These iden­ti­fi­ca­tion num­bers are used to eval­u­ate your usage behav­ior on our web­site. At no time will the usage pro­file be assigned to the name of a nat­ur­al per­son. If you use spe­cial func­tions of our web­site (such as the shop­ping cart or “stay logged in”), cook­ies are also used for these functions.

Web bea­cons are tiny graph­ic files and are used to retrieve data from your device, such as your device type, your oper­at­ing sys­tem, your IP address or the time of your visit.

Local stor­age objects (LSO) work sim­i­lar­ly to cook­ies. How­ev­er, the infor­ma­tion is stored local­ly in the browser.

Inso­far as the cook­ies and oth­er tech­nolo­gies are those that are tech­ni­cal­ly nec­es­sary for the oper­a­tion of the web­site, the legal basis for the use of these and the asso­ci­at­ed pro­cess­ing of your per­son­al data is our legit­i­mate inter­est in accor­dance with Arti­cle 6 para. 1 lit. f ) GDPR. Our legit­i­mate inter­ests lie in par­tic­u­lar in being able to pro­vide you with a web­site that is tech­ni­cal­ly opti­mized, user-friend­ly and tai­lored to your needs, and in ensur­ing the secu­ri­ty of our systems.

The use of cook­ies and oth­er tech­nolo­gies that are not tech­ni­cal­ly nec­es­sary for the oper­a­tion of the web­site and which pri­mar­i­ly serve ana­lyt­i­cal and mar­ket­ing pur­pos­es, as well as the asso­ci­at­ed pro­cess­ing of your per­son­al data, is car­ried out in accor­dance with Arti­cle 6 para. 1 lit. a) GDPR only if you have giv­en us your express consent.

When you first access our web­site or one of its sub­pages, you will be informed by a so-called cook­ie ban­ner about the cook­ies and oth­er tech­nolo­gies used on the web­site and will be giv­en the oppor­tu­ni­ty to choose which of the cook­ies and oth­er tech­nolo­gies that require con­sent you would like to give your con­sent to.

You can also use the cook­ie ban­ner at any time to find out about the indi­vid­ual func­tions of the cook­ies using the “Cook­ies” but­ton or to view our detailed data pro­tec­tion dec­la­ra­tion using the “Data pro­tec­tion dec­la­ra­tion” button.

You can revoke your con­sent at any time and change your set­tings regard­ing cook­ies and oth­er tech­nolo­gies that require con­sent at any time.

11. Borlabs Consent Management

We use Bor­labs con­sent man­age­ment from Bor­labs GmbH, Ham­burg­er Str. 11, 22083 Ham­burg on our website.

We use con­sent man­age­ment to obtain your indi­vid­ual cook­ie con­sents and man­age them verifiably.

As part of Bor­labs con­sent man­age­ment, your per­son­al­ly select­ed cook­ie pref­er­ences are stored. You have the option to change your pref­er­ences at any time. Sim­ply click on the wid­get at the bot­tom left of the screen to reopen con­sent management.

The legal basis for the use of Bor­labs con­sent man­age­ment is, in accor­dance with Arti­cle 6 para. 1 lit c) GDPR, our legal oblig­a­tion to obtain and pro­vide evi­dence of cook­ie consent.

12. Google Analytics

This web­site uses Google Ana­lyt­ics 4, a web analy­sis ser­vice pro­vid­ed by Google Inc. (“Google”). Google Ana­lyt­ics uses so-called “cook­ies”, text files that are stored on your com­put­er and that enable your use of the web­site to be ana­lyzed. The cook­ies con­tain infor­ma­tion regard­ing inter­ac­tions that are tracked when the web­site is used.

The infor­ma­tion gen­er­at­ed by the cook­ie about your use of this web­site is usu­al­ly trans­mit­ted to a Google serv­er in the USA and stored there. The US secret ser­vices can gain access to this data with­in the scope of their exten­sive legal sur­veil­lance pow­ers. Accord­ing to Google, your IP address should be short­ened by Google with­in mem­ber states of the Euro­pean Union or in oth­er con­tract­ing states to the Agree­ment on the Euro­pean Eco­nom­ic Area by means of auto­mat­ic IP anonymiza­tion before it is processed in the USA. How­ev­er, your full IP address can also be trans­ferred to a Google serv­er in the USA so that US secret ser­vices can access this data.

On behalf of the oper­a­tor of this web­site, Google will use this infor­ma­tion to eval­u­ate your use of the web­site, to com­pile reports on web­site activ­i­ty and to pro­vide oth­er ser­vices relat­ed to web­site activ­i­ty and inter­net usage to the web­site oper­a­tor. In addi­tion, Google uses its own pro­cess­ing, which is not defined in more detail by Google, to pro­vide and pro­tect the Ana­lyt­ics ser­vice. How­ev­er, we have not shared any data with Google for its own pro­cess­ing using the data shar­ing settings.

We track the fol­low­ing events if you have agreed to use Google Analytics:

  • first vis­it
  • Start a session,
  • User engage­ment (the web­site is in focus for at least a second),
  • Num­ber of users
  • Ses­sion statistics
  • Approx­i­mate location
  • Brows­er and device information

By default, the fol­low­ing para­me­ters are col­lect­ed for each event:

  • lan­guage,
  • page_location,
  • page_referrer,
  • page_title and

You can pre­vent the stor­age of cook­ies by set­ting your brows­er soft­ware accord­ing­ly; How­ev­er, we would like to point out that in this case you may not be able to use all func­tions of this web­site to their full extent. You can also deac­ti­vate Google Ana­lyt­ics using the cook­ie settings.

The legal basis for our data col­lec­tion with the Google Ana­lyt­ics soft­ware is your con­sent in accor­dance with Art. 6 para. Lit. 1 a) GDPR, which you can revoke at any time with effect for the future using the pro­ce­dure described above.

Your data will be auto­mat­i­cal­ly delet­ed after 14 months. The dele­tion of data whose reten­tion peri­od has been reached occurs auto­mat­i­cal­ly once a month.

Fur­ther infor­ma­tion about Google Ana­lyt­ics and data pro­tec­tion can be found on the website:

https://policies.google.com/privacy?hl=de

13. Google Maps

For bet­ter illus­tra­tion, we include a map on our web­site that is pro­vid­ed by Google Inc. via the Google Maps API.

When you view the map, a con­nec­tion is estab­lished to the Google serv­er, which, among oth­er things, trans­fers the IP address to Google. Google can eval­u­ate the use of the Google Maps func­tion by web­site vis­i­tors. Google also has the option of writ­ing and read­ing cook­ies. These cook­ies may be Google user cook­ies that are direct­ly linked to you.

The legal basis for the use of Google Maps is your con­sent in accor­dance with Art. 6 para. 1 lit a) GDPR. You can revoke this to us at any time with­out giv­ing rea­sons with effect for the future.

Fur­ther infor­ma­tion about Google Maps can be found in Google’s data pro­tec­tion con­di­tions and terms of use: https://policies.google.com/privacy?hl=de

14. Youtube

Videos and plu­g­ins from the ser­vice provider YouTube LLC, 901 Cher­ry Avenue, San Bruno, CA 94066, USA are used on the web­site. YouTube is legal­ly rep­re­sent­ed by Google Inc. with its reg­is­tered office at 1600 Amphithe­ater Park­way, Moun­tain View, CA 94043, USA.

If you have giv­en your con­sent to use YouTube, even if a video is dis­played on our web­site in a still image, a com­mu­ni­ca­tion con­nec­tion will be estab­lished to the YouTube serv­er through which the ser­vice receives var­i­ous data. This data includes the IP address of your com­put­er, any cook­ies already stored on your com­put­er and infor­ma­tion that was stored as part of pre­vi­ous con­tacts with YouTube. If no data has been saved yet, the ser­vice will save cook­ies on your com­put­er for the first time. When you con­tact YouTube, the ser­vice also receives infor­ma­tion about a user account you may have with YouTube. Fur­ther infor­ma­tion when inter­act­ing with the video, such as click­ing the start, pause or end but­ton, is also trans­mit­ted to the provider. You can stop data pro­cess­ing when you vis­it a site with­out video and delete all cook­ies from your computer.

The legal basis for the use of YouTube videos is your con­sent in accor­dance with Arti­cle 6 para. 1 lit- a). You can revoke this to us at any time with­out giv­ing rea­sons with effect for the future

Fur­ther infor­ma­tion on data pro­cess­ing and infor­ma­tion on data pro­tec­tion by YouTube can be found at https://policies.google.com/privacy

15. Processing by Microsoft Forms

We use Microsoft Forms to process sup­port requests from our cus­tomers. Here we request data that is required to process and respond to your request. 

When you com­plete the form, we receive the per­son­al data that you pro­vide to us. This is your first and last name, your e‑mail address, your tele­phone num­ber if applic­a­ble and your answers. Oth­er data that is processed in con­nec­tion with the sup­port request is the IP address, any data that may have been stored with Microsoft if you have a Microsoft account and are logged into this account at the time of the request, the date and time the ques­tion­naire was opened and the date and time the response was sent.

This data is processed by us exclu­sive­ly for the pur­pose of pro­cess­ing the sup­port request. To process this data, we have com­mis­sioned Microsoft Cor­po­ra­tion, One Microsoft Way, Red­mond, WA 98052–6399, USA as a proces­sor in accor­dance with Art. 28 GDPR. We have con­clud­ed a data pro­cess­ing agree­ment with the afore­men­tioned company.

The query via Microsoft Forms and the pro­cess­ing of your data takes place on the basis of Art. 6 para. 1 sen­tence 1 lit. b GDPR in the con­text of the exe­cu­tion of a con­tract or pre-con­trac­tu­al or post-con­trac­tu­al measures.

16. Storage period

We only store your per­son­al data for as long as is nec­es­sary and per­mit­ted for the pur­pose for which the data was col­lect­ed, unless statu­to­ry reten­tion peri­ods pre­vent dele­tion or you have giv­en us your express con­sent to con­tin­ue stor­ing your per­son­al data.

If cer­tain data is sub­ject to statu­to­ry reten­tion peri­ods, we will store it until the rel­e­vant reten­tion peri­ods have expired.

If you give us your express con­sent to con­tin­ue stor­ing cer­tain data, we will retain your data until you revoke your con­sent to us. The con­tact details men­tioned under point 2 can be used to revoke your consent.

17. Meta Pixel

We use the Meta Pix­el and the Con­ver­sion API from Meta Plat­forms Ire­land Lim­it­ed, 4 Grand Canal Square, Grand Canal Har­bour, Dublin 2, Ire­land on our website.

Meta Pix­el is a Java script code that can be used to track your user behav­ior on our web­site if you came to our web­site via ads on Face­book or Insta­gram. This enables us to find out which of our con­tent, ser­vices and prod­ucts you are inter­est­ed in and to show you adver­tise­ments tai­lored to your inter­ests in the future.

The data col­lect­ed in this con­text is stored by the ser­vice provider in a cook­ie and, if you have a user account on Face­book or Insta­gram and are logged in to our web­site at the time of your vis­it, this is linked to this.

We express­ly point out that data about your user behav­ior on our web­site is col­lect­ed via the pix­el even if you do not have a Face­book or Insta­gram account.

In addi­tion to the Meta Pix­el, we use the Con­ver­sion API, which enables us to eval­u­ate the effec­tive­ness of our ads on Face­book and Insta­gram for sta­tis­ti­cal and mar­ket research pur­pos­es and to opti­mize our ads. The data is stored and processed by the ser­vice provider and, if you have a user account, linked to it. In accor­dance with its data pol­i­cy (https://mbasic.facebook.com/privacy/policy/printable/), the ser­vice provider also process­es the data for its own adver­tis­ing purposes.

If you have a Face­book or Insta­gram user account, you can change cer­tain adver­tis­ing pref­er­ences set­tings your­self. You can find rel­e­vant infor­ma­tion and instruc­tions at https://de-de.facebook.com/help/247395082112892.

The legal basis for the use of the Meta Pix­el is your con­sent in accor­dance with Arti­cle 6 Para­graph 1 Let­ter a) GDPR. Once you have giv­en your con­sent, you can revoke it at any time with future effect with­out giv­ing rea­sons. Please note: This does not affect the law­ful­ness of data pro­cess­ing until you revoke your consent.

We would also like to point out that Meta Plat­forms Ire­land Lim­it­ed is a ser­vice provider whose head­quar­ters is in the USA and which process­es your data in whole or in part on servers with­in the USA.

If you would like to find out more about data pro­tec­tion at Meta Plat­forms Ire­land Lim­it­ed, you can find their data pro­tec­tion infor­ma­tion at the fol­low­ing address https://de-de.facebook.com/privacy/policy/.